Tire Discounters

D Tate 2 months ago

Dishonest diagnosis - Cannot recommend I went to Tire Discounters 96th St. to have a suspension issue checked. I was informed by manager Aaron Miller that my vehicle needed over $2800 of suspension work. I got a second opinion from another locally owned shop. The issue was a $400 problem (the actual cost of the part being most of the price). On top of it all, I was charged a diagnostic fee. Tire Discounters advertises that it does not charge diagnostic fees. Upper management was contacted. He promptly responded to my complaint and the diagnostic fee was refunded. Upper management also apologized for the level of service that I received. I cannot recommend Tire Discounters at 96th St. Upper management was responsive and did his best to fix the matter, however, dishonesty in diagnosing a repair is grounds enough for me never to return and to warn others to avoid this business

Bralen Henderson 3 months ago

I had 2 tires mounted on my custom painted wheels by tire discounters on 96th street. After the tires were mounted on the wheel, I realized the wheels are now chipped in several spots on both the inner and outer barrels that weren’t there before the shop touched my wheels (I have before and after pictures with documented time/date stamps). I would NOT recommend coming here for any of your vehicle needs as the local customer service and support is lackluster at best, though they have been generally respectful. I came to the shop to speak with the manager Aaron, who had me waiting for 25+ minutes to even get a conversation with him while he worked on a car. On 5/21/2026, I agreed to cut my loss and to make a deal to just receive a refund for the services I paid for ($100 total), even though it will cost me much more to repair my wheels. I still have not received any form of compensation or solution while writing this today on 6/17/2026. Please view the pictures attached and do NOT by any means go to tire discounters unless you are okay with the strong chance of damage to your wheels/vehicle with no accountability or customer support from this store.

SeBrina Love 4 months ago

Everyone there was friendly, courteous, and informative. I purchased 4 new tires. They balanced, aligned, & also gave me a coupon for a free oil change. Two weeks later, one tire experienced a slow leak while I was in Dayton, Ohio. I went to the nearest Tire Discounters, and they fixed me right up, no charge. When I returned to the 96th St. store in Indianapolis for the free oil change, they noticed that the tires needed aligning again. They did so free of charge. I love this place!

Kaitlyn Martin 4 months ago

I chose to buy four new tires from here because they offered a free alignment and an oil change coupon with the purchase. When I went in for my appointment, I explicitly asked if they could do the alignment and oil change, along with checking my valve stem because my tire was losing air quickly. I was told yes. When I left, I noticed that my wheel was not straight and my dip stick was completely dry. Disappointed, I called back to make another appointment and Matt picked up. Matt was extremely helpful and understanding of the situation and made it easy for me to make another appointment to get in. The morning of my appointment my tire was almost completely flat, so I brought it up again at the appointment. Matt made sure I was taken care of, he deserves a promotion. Matt was not who originally helped me, but I am glad he answered my call. Thank you!!!

Karina Markevych 6 months ago

Markell was a great person to meet. He was so helpful and nice. The second I walked into the building I felt like I was at home it felt like I was talking to a friend of mine that I’ve known for months. He is just a wonderful and helpful worker/person. I will definitely recommend coming here and getting your new tires because they will welcome you with open arms and a smile on their face.